I was working by myself at the ice cream store and everything was going fine until a lady decided to buy a box of chocolates, which I rung her up for but then she picked it up, felt that it was only a 1/4 of a pound (which I had told her when she asked how many pieces were in it), announced that there wasn't enough chocolate in the box for the price, and left. Now this is a pretty normal occurrence since the store is a little bit ridiculously priced ($4 for a scoop of ice cream?) but I was now stuck with the chocolate rung up and no one to buy it. Since it was only my 3rd time back after 5 months away, I totally forgot what to do and just started pushing the void button, which I later found out is exactly what I'm not supposed to do. I called my boss, but since she had just left, she was on the subway and obviously didn't answer. There was a kid standing there who wanted a slice of cheesecake, but I couldn't ring him up so I started frantically calling everyone I knew who had ever worked at the store, hoping that someone would tell me what to do. I finally got ahold of my friend, Jenn and she helped me through, though at that point I had already just estimated the guy's cheesecake and given him change from my wallet, as well as another person who wanted that same box of chocolate that had caused this problem (if only he had come right after that lady left!). So I ended up paying like 2 bucks out of my own wallet to make up for the difference of what the people had payed me when the register wasn't working.
Then some lady came in and she wanted 2 Turtle Sundaes, which are made with caramel. Of course, we were drastically low on caramel so I was like scrapping the bottom of the container to get enough. Once she left, I went to the back to refill the caramel and in the process of doing that, I moved a bag of nuts that was in the fridge and apparently the bag broke open, spilling nuts all over the fridge. So then I had to clean that up, but I kind of ended up just sweeping most of it onto the floor instead of into my hand.
Then we ran out of the bags that we normally give people and I couldn't find anymore.
Then a couple from Italy came in and bought literally all of our Larabars, because apparently they don't have those in Italy. I then had to restock them, which is a pain mostly because it involves getting out like 10 different boxes of the bars.
Then I misplaced the store phone somewhere, which I only realized once my boss called me (which she does about every hour or so) and I didn't pick up. So then she just kept calling again and again, and finally called my cellphone. Meanwhile, I'm trying to help customers while also simultaneously trying to look for the missing phone and in the process of doing so, I spill coffee all over the counter. When I pick up my cellphone and tell my boss that I can't find the phone right now, she proceeds to talk to me about it for 20 minutes, saying things such as, Oh well you have to find the phone, we can't operate with out it, etc. And I was just waiting for her to get off the phone so that I could use my phone to call the store phone and try to find it. I eventually discovered it in the bathroom, which is where I left it last time I was talking to my boss, because I was taking out the bathroom trash while she was saying whatever it was that she was saying.
My phone search meant that I didn't get any of the closing duties done that I wanted to, which meant that I had to sweep/mop the floors, clean the coffee station, do the dishes, and count the money after the store closed, even though I should have been able to finish most of that beforehand.
Finally, I locked everything up, only to realize that my phone was sitting on the counter.
It was just that kind of a night. Blah. Thanks for letting me vent.
1 comment:
Poor Al. I had a rough Monday, so I'm feeling particularly sympathetic.
Also, I cannot believe you went back to work at E & B's after last summer, but I guess you take what you can get.
That said, I wish I had some of that ice cream.
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